Questions and answers
The main things in brief. If you do not find your answer here, write to support.
What is Narrativ?
A service that turns a link, text or voice into a ready-made post made of slides. You can refine the result in the editor.
What can a post be made from?
From a link to an article or other material, from your own text, or from a voice message. The design comes from a template, and there are about 130 of them.
How much does it cost, and what is free?
5 generations are free, and there is no trial period. Premium costs $17.99 a month or $119.99 a year; in Russia it is 1 290 ₽ a month or 8 990 ₽ a year.
What does “Unlimited” mean?
Premium has no generation counter. If usage is unusually heavy, abuse protection applies; it is described in the Terms of Use.
How can I pay?
By bank card. Rubles are paid with a Russian card or through SBP, and dollars with another card.
Does the subscription renew automatically? How do I cancel it?
Yes, you are charged again every month or year until you cancel. You can cancel in the web app, in the “My account” section. Cancellation takes effect from the next period, and you keep access until the paid period ends.
Can I get a refund?
No, the subscription is not refundable. Cancellation takes effect from the next period, so the time you have paid for stays available. Details are in the Terms of Use.
Can I pay from Russia and from other countries?
You can pay in rubles or in dollars. We show rubles for Russia and dollars in other countries. If you pay with a Russian card or SBP but see dollars, the pricing page has a separate link for paying in rubles.
Is there an iPhone app?
It is coming soon to the App Store. For now you can work in the web app: sign in to your account in a browser.
Which languages does Narrativ support?
The app is translated into 27 languages. The website is available in Russian and English for now.
Where do my texts go?
Texts, links, photos and voice are sent to AI services only after you give your consent. Without it these features do not work. Details: Privacy Policy.
Can I delete my account?
Yes. Open “Settings” → “Delete account”, or use the account deletion page, which works without the app. What is deleted and what remains: Privacy Policy.